Do I get a receipt after purchase? Do I get a GST invoice?
We provide receipt to each and every user for purchase of Whatso software. Once you make the payment, you just need to enter your company details and go to the download section to view or save your receipt.
How many WhatsApp messages can I send per day? Will my number be blocked if I send too many WhatsApp messages using the WhatsApp business API?
The number of WhatsApp messages you can send depends on users based on a tier system. Every new account starts at tier 1 after passing the business verification process. You are automatically upgraded to the next tier based on the volume and quality of the messages you send. WhatsApp will not ban your number. Conversely, users can be downgraded if one or more of your messages are reported or blocked.
Tier 1 allows you to send messages to 1,000 unique customers in a rolling 24-hour period.
Tier 2 allows you to send messages to 10,000 unique customers in a rolling 24-hour period.
Tier 3 allows you to send messages to 100,000 unique customers in a rolling 24-hour period.
Tier 4: Allows you to send messages to an unlimited number of customers in a rolling 24-hour period.
Note: A business starts in Tier 1 when it registers its phone number with WhatsApp.
What are the disadvantages of the WhatsApp marketing tool?
It becomes a little cumbersome. After 24 hours, the session expires, and businesses can only send "template messages" to their users. Template messages must be pre-approved by WhatsApp and onboarded with a WhatsApp business API. The number cannot be used on any other WhatsApp apps - including the WhatsApp messenger and WhatsApp business mobile application. WhatsApp business API is not free, WhatsApp's pricing model charges a small fee per message. However, this is only charged once the company has exceeded 1,000 free monthly messages.
Is WhatsApp business API free to use?
No, WhatsApp Business API isn't free. You need to pay WhatsApp message charges for business and user initiated messages and platform charges for using a WhatsApp business API based platform like Whatso. We don't charge any additional cost per message.
Is WhatsApp business API legal? Is WhatsApp business API legal in India?
Yes, the WhatsApp business API is legal in India, and it is used by many large companies to send messages. And it's an entirely transactional route for communication as you can share invoices, alerts, appointment confirmation or cancellation and much more.